Refund policy

Return & Refund Policy

At Ayurgoherbs, customer satisfaction is our priority. We strive to deliver high-quality products, and we’re here to help if something isn’t right.

📦 Returns

We accept returns under the following conditions:

• The item must be unused, unopened, and in its original packaging
• Return request must be made within 7 days of delivery
• Product must not be damaged, tampered with, or partially used

Due to the nature of health and wellness products, opened or used items cannot be returned for safety and hygiene reasons.

Exchanges and Replacements products will be delivered with in 7 days

💸 Refunds

Once your return is received and inspected:

• You will be notified about the approval or rejection of your refund
• If approved, your refund will be processed and credited within 5–7 business days
• Refund will be issued to your original payment method

🔁 Exchanges

We only replace items if they are:

• Damaged during delivery
• Incorrect product received

If you need an exchange, contact us within 48 hours of delivery with proof (images/videos).

📩 How to Request a Return

To initiate a return, contact us at:

Email: ayurgoherbs@gmail.com

Phone/WhatsApp: 7020271810

Please include:

• Order number
• Reason for return
• Clear images (if damaged/incorrect item)

⚠️ Important Notes

• We reserve the right to decline returns that do not meet our policy conditions
• Refund timelines may vary depending on your payment provider

✨ Our Commitment

We are committed to providing safe, high-quality products and a smooth shopping experience. If you have any concerns, our support team is always here to help.